When choosing a shipping method:
Delivery times are calculated in business days, weekends, holidays and the day of shipment does NOT count towards the delivery time. (i.e. if we ship on Friday a 2nd day air package, the arrival date will be the following Tuesday.)
Valued Customers - Please be advised that Orders with Billing descrepencies
(Different Bill to and Ship to Addresses, Card Holder Name Different than Name on Order, etc.)
may be subject to delays due to our strict verification process.
You may receive a call to confirm information before order is shipped.
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USA/CANADA
Charge |
Delivery Time |
Ground |
$9.99 - $44.99 |
(5-7) Business Days |
2nd Day Air |
We will e-mail you a shipping quote |
(2) Business Days |
*In some cases these rates are estimates and shipping cost may need to be adjusted. We will notify you prior to shipment.
*Does NOT include Handling Charge, see chart below for rate breakdown.
We are based out of Arizona, so choose your shipping times accordingly! GROUND SHIPPING ORDERS MAY TAKE UP TO 48 HOURS TO PROCESS. If you absolutely need it by a certain day then choose one of the air services.
The above charges are per shipping box. For larger orders we will e-mail you a shipping quote.
All AIR orders placed prior to 11:00 a.m. PST will usually ship that same day (assuming all items are in-stock). Sometimes we receive so many orders that we may take an additional day to process your order. (If you need a product by a specific date then please call us). Any order placed after 11:00 a.m. on Friday will be shipped the following non-holiday Monday.
*NOTE: That pick-ups are Monday-Friday only. Overnight orders that ship on Friday will be delivered the following Monday, unless you choose the Saturday delivery option. UPS will NOT ship to PO Boxes, please use a physical street address. Orders that are refused will be charged the original shipping plus return shipping to us and a 15% re-stocking fee. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.
Shipping to Canada
UPS Customs Brokerage provides customs clearance for shipments entering Canada, including all other modes of transportation such as truck, rail, air and ocean freight. Enjoy the low UPS rates for customs clearance on all your imports by simply telling your carrier that UPS is your Customs Broker.
To save even more, ship your urgent imports by UPS Worldwide Express and Expedited services and routine entry preparation will be provided at no additional charge when UPS is designated as the Customs Broker. Additional charges may apply for complex customs clearance procedures.
ENTRY PREPARATION FEES
(All rates and values are in CANADIAN FUNDS, Rates do not include applicable taxes) |
Value for Duty |
For Imports Arriving Via UPS Standard
Service and All Other Courier
Transportation Companies |
$0.01 - $20.00 |
Free |
$20.01 - $40.00 |
$7.00 |
$40.01 - $100.00 |
$19.45 |
$100.01 - $200.00 |
$29.00 |
$200.01 - $350.00 |
$38.92 |
$350.00 - $500.00 |
$43.73 |
$500.01 - $750.00 |
$49.73 |
$750.01 - $1000.00 |
$55.58 |
$1000.01 - $1250.00 |
$61.58 |
$1250.00 - $1600.00 |
$65.46 |
$1600.01 - $5000.00 |
$69.03 |
Each Additional $1000.00 |
$5.38 |
THIS TABLE IS FOR REFERENCE ONLY |
DISBURSEMENT FEES: Customers are responsible for payment of duties and taxes. When funds are not provided in advance by the customer and UPS pays the duties and taxes on the importer's behalf, a fee of 2.7% (minimum $5.85) of the amount advanced by UPS will be charged in addition to the Entry Preparation fees.
International Orders:
*NOTE: that the CUSTOMER is responsible for all customs, duties, and taxes of home country on all international orders. When delivered, the delivery person may require an additional payment or you may be billed. This is amount due is the duties and/or customs brokerage fee...this is NOT a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these charges.
Due to Manufacturers Restrictions a limited number of Products may not be available for International Shipping.
-International orders can be placed via online, phone, e-mail or fax.
-Clearance/Closeout Items: Clearance or Closeout items can NOT be returned or exchanged, and all sales are FINAL. All clearance or closeout items have limited quantities and are sold on a first-come, first-serve basis.
All products sold by bananahockey.com™ are brand new, first quality (unless otherwise noted) with full factory warranties. Please check all items upon receipt, if the items seemed damaged or used please report this to us immediately. NO returns will be accepted of used items! Please, when trying skates on, only wear them indoors on carpet.
All returns to bananahockey.com™ will require a return authorization label. NO returns will be accepted without this label, please call us for any returns or exchanges so that we can provide you with an authorized return label. *NOTE: Any returns without this label on the box will be refused at the cost of the shipper!
**Special orders, Team Orders, or Other Special Accommodations are NOT returnable nor exchangeable for any reason.**
.::Jocks and Undergarments are Non-Returnable/Non-Exchangeable for ANY reason::.
ALL tags must be attached and original packaging must be included with returned items.
We will process your refund within 7 days of receipt. Please allow up to 2 billing cycles for the credit to appear on your credit statement.
BananaHockey inc.
info@bananahockey.com
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